Culture: Create a workplace where relationships thrive

We’ve all seen it; we need to deliver on a high-stakes project, so we bring together our A Team, a collection of the brightest, most talented individuals we have; and it bombs. The team that, in theory, will deliver brilliant results deteriorates into back-biting, recrimination, conflict and an abject failure to deliver. Why?

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Coaching: Identifying the issue is not enough

Simply put, management is about getting things done. At times, it’s the manager taking action, but most often, it’s the manager motivating others to take collective action. And the manager generally does this through one common yet powerful medium: words.

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An Olympian’s View on Teamwork

It’s not every day you meet an Olympian, so when I recently sat down with three-time Olympic medalist Susann Bjerkrheim, I was immediately intrigued and impressed. Bjerkrheim was the face of Norway’s women’s handball team for over two decades, competing in four Olympic Games and leading the team to medals in the ’88 Seoul, ’92 Barcelona, and ’00 Sydney games.

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Five Questions to Maximize Your Learning

Many of us experience life at a sprinter’s pace. We jump from one task or activity to the next without giving much thought to its purpose or how it fits into the bigger picture. I suspect that’s often the case when it comes to training and development as well.

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When Collaboration Really Counts

Every year, there are 400,000 deaths attributed to preventable mistakes in American hospitals. Read that again—this year, 400,000 people will die from avoidable errors during hospital care.

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More Emotional Intelligence Please

Emotional Intelligence (EI or EQ) has been a trending topic since the mid-90s, when author and psychologist Daniel Goleman first popularized the term. Harvard Business Review hailed it as “a revolutionary, paradigm-shifting idea” and Yale University established an entire research institute around the concept.

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Embrace Opposition for Better Results

Many of us grew up hearing the expression, two heads are better than one. On an intuitive level, this idiom makes sense: you get better results when you invite another person’s perspective to assess a situation, help solve a complex problem, or come up with a new approach. This is especially true when the stakes are high, so why go it alone?

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