We’ve all seen it; we need to deliver on a high-stakes project, so we bring together our A Team, a collection of the brightest, most talented individuals we have; and it bombs. The team that, in theory, will deliver brilliant results deteriorates into back-biting, recrimination, conflict and an abject failure to deliver. Why?
Simply put, management is about getting things done. At times, it’s the manager taking action, but most often, it’s the manager motivating others to take collective action. And the manager generally does this through one common yet powerful medium: words.
Opposition is the difference of opinion on a situation or issue and focuses on the problem or issue under debate. Conflict is when it feels or becomes more personal.
It’s not every day you meet an Olympian, so when I recently sat down with three-time Olympic medalist Susann Bjerkrheim, I was immediately intrigued and impressed. Bjerkrheim was the face of Norway’s women’s handball team for over two decades, competing in four Olympic Games and leading the team to medals in the ’88 Seoul, ’92 Barcelona, and ’00 Sydney games.
Many of us experience life at a sprinter’s pace. We jump from one task or activity to the next without giving much thought to its purpose or how it fits into the bigger picture. I suspect that’s often the case when it comes to training and development as well.