Recently, Dr. Gil Brady wrote an article for Training Industry discussing how managers can improve employee engagement and retention by giving personalized and effective feedback. Here is an excerpt from the article:
Employee engagement scores are as low as they’ve been for a long time. After a decade-long climb, they’ve fallen steadily since 2020 with no sign of a rebound this year. While many factors contribute to the drop, management certainly contributes. Managers know they should coach, and they’ve been transitioning from command-and-control to coaching for some time now. But coaching is about much more than just giving feedback on a behavior: It’s taking the time to get to know yourself and the people who work for you. When you’re pressed for time and under-resourced, it can be difficult to find the time to build relationships with your direct reports—but this practice is more important than ever.
Continue reading using this link to the Training Industry Article: How to Give Personalized and Effective Feedback to Employees where Dr. Brady will discuss these four key factors:
- Engagement is About Motivation, Not Behavior
- How to Understand Your Own Motivations
- How to Understand the Motivations of Your Direct Reports
- How to Connect Motivations to Behaviors